Visitor management (Heritage sites) Essay Example | Topics and Well Written Essays - 2000 words

Visitor management (Heritage sites) - Essay Example tions are majorly designed with strategic tools and approaches to improve visitors’ experience within a particular heritage tourism site (Shackley, 2009). The primary objective of this study is to develop a critical understanding about the different types of strategic processes of managing visitors in global cultural heritage sites. In this regard, the essay tends to identify the strategic directions as well as different managing and controlling tools or approaches used by the organisations or managing committees to offer exceptional visiting experience to each group or individual customers in the heritage sites. In relation to the modern competitive scenario in the tourism business industry, the process of managing visitors especially in the heritage sites ranges from cultural to urban destinations. According to the recent visitation and conservation strategies of the global destinations, there are numerous objectives to why the process of visitor management has been recognising as an increasingly important area to be undertaken by the groups responsible to manage visitors in the heritage sites. World Heritage Sites (WHS) conserve an Outstanding Universal Value (OUV) with adequate authenticity and integrity that grasp the attention of the visitors irrespective of their geographical locations. Therefore, the WHS can be widely accepted as a core and the most valuable drivers in the tourism industry to generate major financial contribution in the global economy. In this regard, the key purpose of the management departments in the WHS is to ensure that the nominated properties are effectively p rotected for bringing major economic and socio-cultural development on the present and the future generation (Leask & Fyall, 2006). In relation to the recent changes in the pace of globalisation, an effective management of the WHS includes a strong cyclic process with long-term and day-to-day activities with the aim of protecting and conserving wellness of the nominated